Help Center

Hello. What can we help you with?

Quick Questions & Answers:

We are planning on having the dinner shows return at some point, but at this time we do not have any dates planned yet and are not taking reservations. We are very sorry about this.

We do offer wifi but because we are in the woods the service is spotty in some places, and is sometimes down.

You will receive the wifi login details in your booking confirmation email. You may contact us or a camp host for the wifi information as well.

Each RV site has water and 30 amps or 50 amps electrical power. None of the sites have sewage, but we have a dump station.

We provide a 100% refund* on any cancellation made 30 days BEFORE the reservations’ check-in date. However, there is a $10.00 cancelation fee.

We provide a 50% refund on any cancellation made 14 days BEFORE the reservations’ check-in date. 

We do not allow any cancellation or refunds made within 13 days of the reservations’ check-in date.

How do I cancel? Please call us at 1-208-538-7337 to cancel your reservation. We only process cancellations/refunds over the phone.

When you arrive at Mountain River Ranch, please park your RV in the front parking lot area and then the Camp Host will come to you. You may also find the Camp Host at site #43 or simply call them at (208) 538-7337

You can easily make a reservation over the phone by calling (208) 538-7337 or online via our search availability page.

We accept all major credit cards including Visa, Mastercard, Discover, & American Express. We currently require full payment upfront. 

We currently process all reservation cancellations over the phone at (208) 538-7337

We do not allow any cancellations made 48 hours before the check-in date, so “no show” reservations will be “held” for the entire reservation timeframe.

Yes we do allow pets for a small “pet fee” of $7.00 – We do not allow excessive barking, and all dogs must be on a leash when outside of your RV.

We have a full write up with a map and video for the directions to Mountain River Ranch on our directions page here.

RV & tent check-in is at 1pm and check-out is at 12pm. Check-in time for cabins (Airbnb) is 3pm, and the checkout time is 1pm.

We are sorry but we do not offer laundry services to our guests because it will overload our system. However, there is a laundromat about 9 miles away from Mountain River Ranch, the address is below:

Ririe Laundromat – 365 W Ririe Hwy suite b, Ririe, ID 83443

Brief Payment, Cancellation, & Campground Policies:

Check-In & Check-Out Times

RV/Tents: Check-in time is at 1pm, and check-out is at 12pm. 

Cabins (Airbnb): Check-in time is at 3pm, and check-out is at 11pm.

Payments

We currently accept all major credit cards including Visa, Mastercard, Discover, and American Express. We also accept Paypal on our website. You may also pay at the time of check-in with your card or cash as well.

You can see all of our payment policies here.

Cancellations

We provide a 100% refund* on any cancellation made 30 days BEFORE the reservations’ check-in date. However, there is a $10.00 cancelation fee.

We provide a 50% refund on any cancellation made 14 days BEFORE the reservations’ check-in date. 

We do not allow any cancellation or refunds made within 13 days of the reservations’ check-in date.

How do I cancel? Please call us at 1-208-538-7337 to cancel your reservation. We only process cancellations/refunds over the phone.

You may see our whole cancellation policy here.

Campground Rules

– Check in at 1 PM, Check out at 12 PM.
– No outdoor rugs/mats on the grass.
– Parents are responsible at all times for their children’s safety and behavior.
– Please supervise children in showers and restrooms, and do not allow children to play in the roadway.
– All pets must be kept on leashes or inside RV. Please clean up after pets. Excessive barking will not be tolerated. No pets allowed in restrooms.
– Fires are and must be designated to firepits only.
– Quiet time is 10 pm – 8 am.
– No swimming in the pond.
– No fireworks.
– Muffled Generators are permitted on a base to base situation. We reserve the right to deny use of generators that disrupt other RV guests.
– Parking in designated areas only. Additional vehicles may not park on grass or roadways.
– Speed limit is 7.5 mph in all areas of the RV Park and Campground areas.
– ATV’s are not to be driven excessively through the park.
– Help us stay clean by depositing all garbage in the dumpsters located in the park.

You may see our full campground rules here.

Pet Policies

– All pets must be kept on a leash or inside RV. Please clean up after pets. Excessive barking will not be tolerated.
– No pets inside the restrooms.
– No pets inside the cabins or lodge.
– No pet dragons allowed.

You may see our whole pet policy here.

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