Mountain River Ranch

Our Cancellation Policy

Our Cancellation Policy

What is your cancelation policy?

We offer cancelations up to 48 hours of the reservations’ check-in date. However, we do charge a $5 cancelation fee for any cancelation that is made.

We do not allow any cancelation or refund made within 48 hours of the reservations’ first booking date.

How do I cancel? Please call us at 1-208-538-7337 to cancel your reservation. We only process refunds over the phone.

I am sorry, but we do not allow any cancelation for any booking that is within 48 hours of the first booking date. No shows will be charged the full amount.

We will refund all reservations via the original payment method.

So for example if you paid with your credit card, then you will be refunded via the card you used as payment. If you paid via Paypal, then you will be refunded on Paypal.

The deadline for any cancelation is 48 hours before the first booking check-in date at 3pm.

The banks charge about 3% for all credit/debit card transactions, so we are covering our merchant processing fees when we charge the cancelation fee.

To get a refund, you will need to call us at (208) 538-7337 – Currently, the only way to cancel your reservation is over the phone.

If your cancelation is approved, then the refund should show up on your card within 24 hours. If you do not see the refund show up within 48 business hours then please contact us.