Our Cancellation Policy

Our Cancellation Policy

What is your cancellation policy?

We provide a 100% refund* on any cancellation made 30 days BEFORE the reservations’ check-in date. However, there is a $10.00 cancelation fee.

We provide a 50% refund on any cancellation made 14 days BEFORE the reservations’ check-in date. 

We do not allow any cancellation or refunds made within 13 days of the reservations’ check-in date.

How do I cancel? Please call us at 1-208-538-7337 to cancel your reservation. We only process cancellations/refunds over the phone.

We are sorry, but we do not refund any cancellation for any booking that is within 13 days of the first booking date. No shows will be charged the full amount.

We will refund all reservations via the original payment method.

So for example if you paid with your credit card, then you will be refunded via the card you used as payment. If you paid via Paypal, then you will be refunded on Paypal.

The deadline for any cancellation is 14 days before the booking check-in date.

To get a refund, you will need to call us at (208) 538-7337 – Currently, the only way to cancel your reservation is over the phone.

If your cancelation is approved, then the refund should show up in your bank account within 5-10 business days. If you do not see the refund show up within 10 business days then please contact us.

Refunds can only be made to the original card on the transaction.

* We charge a $10.00 cancellation fee for all cancellations made 14 days before the reservations’ check-in date.